Services Package Includes:
FREE GREASE :GUN WITH SUPPORT PACKAGE
Differnt plans are made to fit the needs of everyone, This is an outline of what most packages include.
All owners have 24/7 access to support they desperately need.
Response time is within 30 minutes or less holidays excluded. 24 hours a day, 7 days a week.
ONSITE RESPONSE:
less than 48 hours if required. Cost associated with travel vary depending on timeframe.
west coast and Hawaii may vary slightly. (Payment for travel due prior to dispatch)
PHONE SUPPORT -
Unlimited application and technical assistance.
- Includes priority 30 minute response time or less
REMOTE TRAINING -
we can log onto your machine to specifically address all your questions. this allows for more flexibility when planning your support and training.
Enhanced Service Program Option Opt-In (+$999.00)
industry-leading service and support program for your printer, Fiery pro-Server hardware and Fiery XF software
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Thirteen months of Essential coverage, with same day response time
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Eligible for upgrade to: Critical Care options
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Critical: Providing two-business-hour (one-business-day) response
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ProActive: Providing 1-business-hour (two-business-day) response
ONSITE VISIT
Includes PM or Training - travel to your facility for more hands-on training. Improve your technical understanding, maximize the uptime of the cutter and other equipment, increase productivity & workflow and get introduced to new applications to expand
your product offerings. this Visit Virtually pays for the entire package alone.
FILE AND WORKFLOW SUPPORT
have a tricky file you need help with, maybe your operator is out sick? send it to me, I’ll correct it and get it cut ready for you.
-Single work
-Multi Day full Work flow support options available
1, 2 and 5 year options available as well with discounted rates. Financing available with references. Down payment required.
EMERGENCY REPONSE AVAILABLE LEARN MORE HERE
FREE PM KIT, FREE GREASE GUN & GREASE with purchase of this package. ($600.00 value)
To purchase a plan please Please fill out the form below. OR SHOP NOW