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Services Package Includes:

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FREE GREASE :GUN WITH SUPPORT PACKAGE

Differnt plans are made to fit the needs of everyone, This is an outline of what most packages include. 

All owners have 24/7 access to support they desperately need. 

Response time is within 30 minutes or less holidays excluded. 24 hours a day, 7 days a week. 

 

ONSITE RESPONSE: 

less than 48 hours if required. Cost associated with travel vary depending on timeframe. 

 west coast and Hawaii may vary slightly. (Payment for travel due prior to dispatch)

PHONE SUPPORT -

Unlimited application and technical assistance.

- Includes priority 30 minute response time or less

 

REMOTE TRAINING -

we can log onto your machine to specifically address all your questions. this allows for more flexibility when planning your support and training. 

Enhanced Service Program Option Opt-In (+$999.00)

industry-leading service and support program for your printer, Fiery pro-Server hardware and Fiery XF software

  • Thirteen months of Essential coverage, with same day response time

  • Eligible for upgrade to: Critical Care options

  • Critical: Providing two-business-hour (one-business-day) response

  • ProActive: Providing 1-business-hour (two-business-day) response

ONSITE VISIT

 Includes  PM or Training - travel to your facility for more hands-on training. Improve your technical understanding, maximize the uptime of the cutter and other equipment, increase productivity & workflow and get introduced to new applications to expand

your product offerings. this Visit Virtually pays for the entire package alone. 

 

FILE AND WORKFLOW SUPPORT

have a tricky file you need help with, maybe your operator is out sick?  send it to me, I’ll correct it and get it cut ready for you.

-Single work

-Multi Day full Work flow support options available

1, 2 and 5 year options available as well with discounted rates. Financing available with references. Down payment required. 

 

EMERGENCY REPONSE AVAILABLE LEARN MORE HERE

 

FREE PM KIT, FREE GREASE GUN & GREASE with purchase of this package. ($600.00 value) 

 

To purchase a plan please Please fill out the form below. OR SHOP NOW

 


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